ROOTZ WINE TOURS informs you about its Privacy Policy regarding the treatment and protection of the personal data of users that may be collected while browsing through the website https://www.rootzwinetours.com.

ROOTZ WINE TOURS guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 3/2018, of December 5, on Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 on the protection of personal data (GDPR).

The use of the website implies the acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Responsible entity

  • ROOTZ WINE TOURS. X2211504P.  Calle 19, no. 605, Guadalmina Alta, 29670 Marbella, Spain.
    Email: info@rootzwinetours.com
  • Website: https://www.rootzwinetours.com

Principles applied in data processing

In the processing of your personal data, the Holder will apply the following principles that conform to the requirements of the new European data protection regulation (GDPR):

  • Principle of loyalty, legality and transparency:The Holder will always require the consent for the processing of personal data that may be for one or several specific purposes on which the Holder will inform the User previously with absolute transparency.
  • Principle of data minimisation: The Holder will request only the data strictly necessary for the purpose or the purposes that request them.
  • Principio de limitation of the term of consevation:The Holder will keep the personal data collected during the time strictly necessary for the purpose or the purposes of the treatment. The Holder will inform the User of the corresponding retention period according to the purpose. In the case of subscriptions, the Holder will periodically review the lists and delete those records inactive for a considerable time.
  • Principle of inegrity and confidentiality:The personal data collected will be treated in such a way that its security, confidentiality and integrity is guaranteed. The Holder takes the necessary precautions to prevent unauthorised access or improper use of its users’ data by third parties.

Obtaining personal data

To navigate through https://www.rootzwinetours.com it is not necessary to provide any personal information.

The cases in which you do provide your personal data are the following:

By contacting through the contact forms or sending an email.

By completing a reservation through a payment link that we will send you of a third party, in this case www.xero.com

Rights

The Holder informs you that on your personal data you have the right to:

Request access to stored data.

Request a rectification or cancellation.

Request the limitation of your treatment.

Oppose the treatment.

You cannot exercise the right to data portability.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Holder, which means that any client, subscriber or collaborator who has provided their data at any time, can go to ROOTZ WINE TOURS and ask fo information about the data that has been stored and how it has been obtained, request the rectification thereof, oppose the treatment, limit its use or request the cancellation of that data in the Holder’s files.

To exercise your rights of access, rectification, cancellation and opposition you must send an email to info@rootzwinetours.com along with valid proof of identity in law such as a passport or the equivalent.

You have the right to effective judicial protection and to file a claim with the control authority, in this case, the Spanish Agency for Data Protection, if you consider that the processing of personal data that concerns you violates the Regulation.

Purpose of the processing of personal data

When you connect to the Website to send an email to the Owneror fill in an enquiry or booking form, you are providing personal information for which ROOTZ WINE TOURS is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you give your consent for your information to be collected, used, managed and stored by ROOTZ WINE TOURS only as described in the Legal Notice and in this Privacy Policy.

The personal data and the purpose of the treatment by the Holder is different according to the information capture system:

Contact forms/Booking forms: The Holder requests personal data among which they may be: name and surname, email address, telephone number and website address in order to answer User queries.

For example, ROOTZ WINE TOURS uses this data to respond to messages, doubts, complaints, comments or concerns that Users may have regarding the information included in the website, the processing of personal data, issues related to legal texts included in the Website, as well as any other queries that the User may have and that is not subject to the conditions of the Website.

There are other purposes for which the Holder processes personal data:

To ensure compliance with the conditions set forth in the Legal Notice and in the applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.

To support and improve the services offered by this website.

To analyse user navigation. The Holder collects other non-identifying data that are obtained through the use of cookies that are downloaded to the User’s computer when browsing the website whose characteristics and purpose are detailed in the Cookies Policy.

To manage social networks. ROOTZ WINE TOURS has a presence in social networks.

If you become a follower in the Holder’s social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that proceed in each case and You have previously accepted. You can check the privacy policies of the main social networks in these links:

Facebook  Instagram

  • The Holder will treat your personal data in order to correctly manage your presence in the social network, inform you of your activities, as well as for any other purpose that the regulations of social networks allow. In no case will the Holder use the profiles of followers in social networks to send advertising individually.

Security of your personal data

To protect your personal data, the Owner takes all reasonable precautions and follows the best practices of the industry to avoid loss, misuse, improper access, disclosure, alteration or destruction thereof.

 

Your data may be incorporated into a mailing list file, of which ROOTZ WINE TOURS is responsible for its management and processing. The security of your data is guaranteed, since ROOTZ WINE TOURS takes all necessary security measures and guarantees that personal data will only be used for the purposes given.

 

ROOTZ WINE TOURS informs the User that their personal data will not be transferred to third organizations, with the exception that said transfer of data is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a manager of treatment. In the latter case, the transfer of data to the third party will only take place when ROOTZ WINE TOURS has the express consent of the User.

However, in some cases collaborations with other professionals can be made, in those cases, the User will be required to inform about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards.

Content from other websites

The pages of this website may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.

Cookies policy

For this website to work properly you need to use cookies, which is information that is stored in your web browser.

On the Cookies Policy page you can consult all the information related to the collection policy, the purpose and the treatment of cookies.

Legal base for data processing

The legal basis for the processing of your data is: consent.

To contact the Holder, subscribe to a newsletter or make comments on this website you must accept this Privacy Policy.

Personal data categories

The categories of personal data processed by the Holder are:

Identification data

Specially protected data categories are not treated.

Retention of personal data

The personal data that you provide to the Holder will be kept until you request their deletion.

Recipients of personal data

  • Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). More information at: https: //analytics.google.comGoogle Analytics uses “cookies”, which are text files located on your computer, to help the Holder to analyse the use made by the Users of the Website. The information generated by the cookie about the use of the website (including the IP address) will be directly transmitted and archived by Google on servers in the United States.The Google Privacy Policy page explains how Google manages privacy regarding the use of cookies and other information.You can also see a list of the types of cookies used by Google and its collaborators and all the information related to their use of advertising cookies.
  • Xero.com is a payment platform which enables you to enter persona data and credit card information scurely in order to complete a reservation with us. You will only enter this platform via a link we will send you if you are going ahead with a firm confirmed reservation. For details of their privacy policy see https://www.xero.com/about/legal/privacy/

Web Navegation

When browsing https://www.rootzwinetours.com

you can collect non-identifying data, which may include, IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.

The website uses the following third-party analysis services:

  • Google Analytics.

The Owner uses the information obtained to obtain statistical data, analyze trends, administer the site, study navigation patterns and collect demographic information.

The Holder is not responsible for the processing of personal data made by the web pages that can be accessed through the different links contained in the Web site.

Accuracy and veracity of personal data

You agree that the information provided to the Holder is correct, complete, accurate and current, as well as keeping them duly updated.

As a User of the Website you are solely responsible for the veracity and correctness of the data sent to the Website, exonerating ROOTZ WINE TOURS from any responsibility in this regard.

Acceptance and consent

As a User of the Website, you declare to have been informed of the conditions on the protection of personal data, you accept and consent to their treatment by ROOTZ WINE TOURS in the manner and for the purposes indicated in this Privacy Policy.

Revocability

To exercise your rights of access, rectification, cancellation and opposition you must sendan email to info@rootzwinetours.com along with the valid proof in law as a photocopy of the D.N.I. or the equivalent.

The exercise of these rights does not include any data that ROOTZ WINE TOURS is obliged to keep for administrative, legal or security purposes.

Changes to the Privacy Policy

The Holder reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as to industry practices.

These policies will be in effect until they are modified by others duly published.